Shipping policy
📦 Shipping Policy – KnifeRose
🌍 Production & Shipping
All orders are made to order and fulfilled through our trusted partner Gelato. This allows us to produce your artwork locally for faster delivery and reduced environmental impact.
⏱️ Processing Time
Orders are typically processed within 1–3 business days before shipment.
🚚 Estimated Delivery Times
Delivery times vary depending on your location:
- Norway & Europe: 3–7 business days
- USA & Canada: 4–8 business days
- Rest of the world: 5–12 business days
Please note: Delivery times are estimates and may vary due to customs or carrier delays.
💰 Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
📦 Tracking
Once your order has been shipped, you will receive a tracking number via email so you can follow your package.
🌎 Customs & Import Taxes
For international orders, customs fees or import taxes may apply depending on your country. These charges are the responsibility of the customer.
❗ Delays & Issues
If your order is delayed, lost, or arrives damaged, please contact us at [your email] and we will resolve the issue as quickly as possible.
🔁 Returns & Refunds
Because all products are made to order, we do not accept returns unless the item is defective or damaged. In such cases, please contact us within 14 days of receiving your order.